Child Safety & CSAE/CSAM Standards

These standards apply to accounts, profiles, published content, comments, private text messages, reports, blocks, minor accounts, parent accounts and interactions available on WonderLive.

The minimum registration age depends on the country of residence and the applicable local law. During registration, WonderLive asks for the date of birth and may block a registration attempt when the declared age is below the applicable threshold.

When the account belongs to a minor, certain social features may be limited, blocked or subject to parental validation according to the flow planned in the app.

Age and supervision rules may change depending on countries, app versions and applicable legal obligations.

When parental linking is required, the minor account cannot normally access the relevant social features until validation is complete.

When parental supervision is active, the parent or guardian may have tools suited to the stage of the app and to applicable rules.

• Manage the parental link and certain permissions of the minor account.
• Receive or view certain alerts related to account safety when the feature is available.
• Limit, suspend or request deletion of the minor account according to the planned flow.
• Contact WonderLive for any request relating to the child’s data or safety.

Parental supervision is not designed as permanent surveillance of the child. It aims to give families clear reference points, limits and means of action.

WonderLive encourages young users to adopt cautious behaviour: not sharing sensitive personal information, not responding to a worrying solicitation, blocking a problematic user and asking a trusted adult for help.

WonderLive explicitly prohibits any form of CSAE and CSAM, including content, behaviour, solicitations or exchanges that may contribute to the exploitation or sexual abuse of minors.

These prohibitions apply even if the content is presented as humorous, artistic, private, automatically generated, deleted afterwards or moved to an external service.

Any user can report content, a profile, a comment or an interaction that seems inappropriate, dangerous or contrary to WonderLive’s rules. Reports involving a minor are handled as a priority.

Users have tools to block another user, limit incoming interactions and reduce exposure to problematic behaviour. Reported accounts may be restricted, suspended or deleted depending on the seriousness of the situation and the applicable framework.

For minor accounts, additional restrictions may apply in order to limit exposure to unwanted interactions or inappropriate content.

WonderLive may use automated controls, user reports, internal checks and human review where necessary. Cases involving a risk to a minor are prioritised.

This wording does not mean that all content is checked before publication, nor that perfect moderation is guaranteed.

When a report, a detection or information suggests that content or behaviour may involve the exploitation or sexual abuse of a minor, WonderLive treats it as a priority.

• Priority review of the reported content, profile, message or context.
• Removal, restriction, suspension or deletion depending on the severity of the facts.
• Limited retention of necessary elements where required or permitted by the applicable framework.
• Reporting to or cooperation with the competent authorities or authorised bodies, in accordance with applicable laws.

Cooperation with authorities depends on the applicable legal framework, the nature of the report, the relevant jurisdiction and the available official channels.

Private text messages may be subject to reporting. When necessary to handle a report or a safety situation, WonderLive may review a limited context in order to understand the situation.

This processing must remain proportionate to the safety need, limited to authorised persons and aligned with the Privacy Policy.

WonderLive does not present VIBES, tips, payments, wallet, in-app purchases, withdrawals or creator revenue as available to minors in the first public experience.

Any change related to revenue, payments, live, subscriptions, marketplace, advertising or commercial formats will need a specific framing before being presented as active for minor accounts.

Reports and moderation actions may require the limited processing of data related to the account, content, profile, reported messages or context strictly necessary for the review.

Parents or legal guardians can request the deletion of a minor’s account. For more information, see the Account deletion page and the Privacy Policy.

Useful resources: Net Écoute 3018, e-Enfance, PHAROS / Internet Signalement, law enforcement or emergency services in case of immediate danger.

WonderLive may update these standards to reflect the evolution of the app, safety requirements, platform policies and applicable laws.